Shipping Policy

Order Processing & Shipping Timeframes

At MTL, we’re committed to delivering high-quality products quickly and efficiently. All orders are processed with care and shipped promptly.

Processing Time: Please allow 1-2 business days for order processing and shipment. During busy periods (e.g., sales events), processing may take up to 3-5 business days.

Shipping Time:

Standard Shipping: After processing, delivery typically takes 2-6 business days within the U.S. Delivery times may vary depending on your location, carrier, and factors like weather or holidays.

Free Shipping

We offer free standard shipping on all orders over $75 (within the U.S.), sent via UPS Ground. Free shipping applies to orders that meet the $75 minimum before taxes and shipping fees.

Order Tracking

Once your order has shipped, you'll receive a tracking number to follow its journey. Estimated delivery times are approximate and begin from the date of dispatch. Please allow some flexibility, as delivery times may be affected by external factors, such as customs processing and carrier delays.

Shipping to P.O. Boxes
Currently, we do not offer shipping to P.O. boxes.

Address Accuracy
It’s your responsibility to ensure that the shipping address provided at checkout is accurate. We’re not responsible for delays or misdeliveries caused by incorrect or incomplete address information. Once your package has been dispatched, we cannot modify the delivery address.

Damaged or Lost Packages
We take every precaution to package your order securely, but in the rare case that your package is damaged or lost during transit, please contact us at hello@mtnthrdslifestyle within 5 days of delivery to report any issues. While we’re not liable for damages or losses caused by the carrier, we will work with you to help resolve any issues.

International Shipping
At this time, we only offer shipping within the Continental U.S.

Need Help?

If you have any questions about your order, shipping, sizing, or anything else, reach out to us at hello@mtnthrdslifestyle.com. Our customer support team aims to respond within 24 hours.

Thank you for shopping with MTL. We appreciate your business and look forward to delivering your order soon.